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KCA Neurology
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Our Policies

# 1

Privacy Policy

How we handle sensitive information.
# 2

Missed Appointment Policy

What to expect if you miss your appointment without 24h notice
# 3

Controlled Substances Policy

How we handle controlled substances, especially Schedule II medications
# 4

Medication Refill Policy

When and how we handle refill requests between appointments.
# 5

Tardy Policy

What to expect if you arrive late.
# 6

Be Kind Policy

What to expect if you are abusive to our staff verbally or via text.
# 7

Paperwork Policy

How we handle paperwork you need to be completed by your provider.
# 8

eVisit Policy

Why you could be charged for some portal message responses

Patient Forms

# 1

New Patient Form

This will be sent via text once your appt is made, but you may also download it here.
# 2

Medical Records Release Form

Complete when you need us to request records from another provider
# 3

Servicing Facility Agreement

What to expect when using a service provider that is not in our network.